Contractor Final Joining Instructions

Venue Address:

  • Greater Columbus Convention Center, 400 North High Street, Columbus, OH 43215

Event Schedule:

  • Please click HERE to review the event schedule which includes move-in and move-out access times

Move-in and Move-out:

  • Please familiarise yourself with the Event Schedule so you are aware when contractors and exhibitors are permitted to carry out work in the hall
  • Industry and company health & safety policies are to be observed and adhered to at all times
  • No persons under the age of 16 are permitted in the exhibition halls during these periods
  • For the Venue Guidance Documents, please click HERE
  • Do not obstruct the aisles and exits with rubbish. Gangway access needs to be maintained in case of an emergency

Move-in Access:

  • The loading dock entrance is at 3 Convention Center Drive, Columbus, Ohio 43215
    • When entering or exiting the facility, please ensure that you are only utilizing the doors designated to your event.
    • Loading dock doors are 8′ x 8′
    • Drive-in loading dock door size is 16′ x 20′
    • NOTE: Larger vehicles like U-hauls and box trucks must be unloaded by the onsite material handler, AGS
  • Upon entering the Loading Dock, vehicles will receive a GCCC Dock Control Pass from the Dock Master.
    • The Control Pass will contain the booth name & number, contact info for driver, and time of arrival.
    • The Control Pass MUST be visible and face up on your dashboard while on the Loading Dock.
  • SMG/GCCC Public Safety Personnel will stage vehicles appropriately for their designated Move-In or Move-Out
  • Vehicles are allotted twenty (20) minutes to unload/load their vehicles to/from their designated booth.
    • Please respect this timeframe as it will ensure the Move In/Move-Out runs successfully
  • Upon completion of loading/unloading, vehicles must exit the loading dock to provide space for the next vehicle.
  • Vehicles are not permitted to park on the loading dock after loading/unloading their vehicles.
    • Vehicles violating this policy are subject to towing at the driver’s expense.
  • Trucks that need bay door access will be assigned a Loading Dock bay door by the Dock Master upon entering the Loading Dock.
    • All trucks will also receive a GCCC Dock Authorization sheet and follow the procedures stated above.
  • All carrier deliveries/pick-ups (Ex. UPS or FedEx) will be given access to the Loading Dock if ample room is available, and will be assigned a staging area by SMG/GCCC Public Safety personnel.
    • Upon arrival, the carrier driver must check in with the appropriate decorator at the rear of the contracted exhibit hall.
  • No vehicle may drive, be on a trailer, or stay in the facility unless it is a display vehicle, or an exemption has been issued by Public Safety Management. No exceptions.

Traffic Regulations:

  • Any instructions issued by members of GCCC staff responsible for directing and controlling traffic must be followed at all times
  • Any vehicles in violation of the regulations may be removed at the owner’s risk and expense

Electrical Connections:

  • Electrical connections are NOT available via the Decorator, AGS
  • Electrics must be ordered directly with, and installed by, the venue, the GCCC
  • To place an order for electrics, please visit the EXHIBITOR BOOTH ORDERS page
  • All electrical equipment must conform to National Electrical Code and be UL approved
  • International adaptors will not be supplied; all cords are fitted to supply standard US outlets. Please make sure you bring the necessary adaptors with you if required

Onsite Enquiries:

  • The Exhibitor Service Desk is located at the rear of Hall A
  • Representatives from the Organiser Operations Team, Booth Services Contractor, Shipping & Handling will be available, should you require assistance
  • The phone number for the Organizer Office is +44 (0) 1273 286 399

Forklifts & Material Handling:

  • The Official Onsite Material Handler, AGS Expo, are the only company permitted to use forklifts in the loading dock and exhibit hall for this event
  • To place an order for forklift and/ or material handling assistance, please visit the EXHIBITOR BOOTH ORDERS page

Catering:

  • Concessions will be open on the main concourse outside Hall A
  • No outside food or beverage is allowed into the building
  • Catering facilities in the hall are not open during the move-in period
  • To view dining options within a walkable distance from the venue, please click HERE

Fire Safety Requirement:

  • Booths and/or equipment are not permitted to block emergency exits
  • 10′ clearance required around all emergency exits
  • Crate storage in designated area only; crates/ empties are not permitted to be stored in the exhibit area
  • Booths must be made of non-combustible materials. Certificate of treated materials must be presented upon request
  • No flammable materials such as bunting, tissue paper, crepe papers etc. will be permitted as decorations

Move-out Access:

  • The show closes at 3.00pm on October 4; the dismantle of exhibits can commence at this time
  • Move-out will commence 30 minutes after show close/ when all visitors have vacated the halls. Please do NOT attempt to remove exhibits until this time
  • The pedestrian exits will be opened 30 minutes after show close to allow exhibitors to exit the hall with items that can be carried
  • The loading dock will not be opened until the venue security team are happy that the show is clear of visitors (approximately 30 minutes after show close). Contractors may then gain access and movement of trolleys / fork lifts can commence, including the delivery of stored empties/ crates to booths
  • No large items i.e. pop-up booths or trolleys may be taken through any of the main public entrances. These must exit the building via the loading dock
  • Move-out October 4 – 3.30pm-10.00pm
  • Move-out October 5 – 8.00am-12.00pm (Custom-build exhibitors & freight collection only)

Still got a question?

Please email the Operations Team who will be happy to assist you, as you make your final preparations to join us: juliette.rogers@event-partners.com