Shipping & Handling

Advanced Shipments

  • The venue does not have a warehousing facility and will not accept advance freight shipments
  • Arrangements must be made directly with AGS Expo for advance shipments to their warehouse
  • To place an order for domestic or international shipping & handling services, please visit the EXHIBITOR BOOTH ORDERS page

Direct-to-Venue Shipments

  • If you are shipping directly to the venue, please either ensure that a representative from your company is there to receive the shipment, or, coordinate the delivery with our partner, AGS Expo
  • The venue will not accept any shipments or deliveries prior to, during, or after event dates.
  • To place an order for domestic or international shipping & handling services, please visit the EXHIBITOR BOOTH ORDERS page

International Shipments

  • DB Event Logistics offer international shipping & handling services and customs brokerage
  • To place an order for domestic or international shipping & handling services, please visit the EXHIBITOR BOOTH ORDERS page

Unloading

  • Unloading at the loading dock:
    • Exhibitors who need to use the loading dock are able to:
      • Unload and reload their own vehicle at the loading dock, in the area specified
      • Unload and reload their own materials using their own non-mechanized cart. Carts will not be provided
      • Unload and reload their materials provided the vehicle is no larger than a cargo van in the designated POV lane
    • U-hauls and box trucks must be unloaded by AGS Expo Services.
    • To arrange onsite material handling assistance from AGS Expo, please visit the EXHIBITOR BOOTH ORDERS page
    • AGS can also assist with the storage of empties/ crates if necessary
  • Main Entrance or Westin Hotel:
    • Exhibitors who can hand carry smaller items:
      • Exhibitors may hand carry their materials in one trip, without the use of material handling equipment (this does not include briefcases or luggage)
      • The use of material handling equipment (dollies & carts) is not permitted
      • If the use of a dolly or cart is needed, the exhibitor must use the loading dock

Loading

  • Exhibits can be removed and booths dismantled from 3.00pm on October 07, 2026; move-out prior to this time is not permitted
  • Exhibitors who can hand carry smaller items out, may do so, in one trip, via the entrance at the front of the hall from 3.30pm
  • All other exhibitors/ contractors should utilise the loading dock to remove their exhibits from the hall
  • Material handling equipment is not available.
    • If material handling equipment is required, please organize the handling of your materials with AGS Expo

Things to note

  • The drop-off lanes on 10th Street are a ‘no loading’ zone.
  • All persons, articles, exhibits, fixtures, displays, and property of event kind shall be brought into and out of the Center only at designated and approved entrances and exits.
  • Forklifts, electric scooters, golf carts, etc. are only permitted in the exhibit halls and loading areas.
  • Approximately 12,000 parking spaces are available within a 15-minute walk of the DLCC